Westnet

Westnet was established in 1994 and today provides dialup, Broadband DSL, web hosting and phone services for both home and business users. No matter where you live, whether it be in rural or metropolitan Australia, Westnet can reach you with the options you need and the quality you want.

The keys to our successful growth are our reliable infrastructure and complete dedication to providing person-to-person customer service. Because of our commitment to customer satisfaction, Westnet has built strong relationships with our members which has helped us progress to become an industry leader in customer service.

Our Mission

Westnet strives to be the best telecommunications provider in Australia through its commitment to outstanding customer service and the provision of premium quality, competitive products.

Our Core Values

Customer Focus – We never lose sight of the needs of our members. We strive to delight, not just satisfy them by meeting or exceeding their expectations at every opportunity. Our products and services are developed with the needs of our members in mind.

Honesty, Integrity and Reliability – We treat all those involved in the organisation, whether it be staff or members, with dignity and respect. We are truthful and candid in all our dealings and we deliver on our promises.

Our Culture

Passion – Success does not come easily, especially in an industry of intense competition. Passion and dedication drives us to excel and succeed in every aspect of the business.

Staff – We employ, train and develop the best staff and provide a secure and rewarding future for them. We inspire every staff member to do their best. Most importantly, we value our staff and seek their feedback and opinions.

Workplace and Leadership – We choose to lead by gaining the trust and respect of our staff. We maintain an open-door policy and promote a working environment that is conducive to teamwork and comradeship.

Community – We strive to be a good corporate citizen and are committed to contributing to the community.

Working at Westnet

Westnet is committed to providing our staff opportunities to develop and grow with the company through offering challenging and rewarding work in a fun, vibrant environment. It's not all about work as you will also be benefit from and enjoy the following:

Our staff enjoy a range of benefits such as free dialup internet account or 30% discount on Broadband internet accounts and reduced line rental and call rates on Westnet Phone,
Access to our Employee Assistance program for professional and confidential counselling services for personal, family or work related problems,
You will also receive free fruit all week, discounts for fitness centre membership, health insurance and banking discounts,
Westnet provides employees the opportunity to gain nationally recognised qualifications through the Certificate 3 in Customer Contact traineeship program,
Staff have the opportunity to develop their careers through internally advertised position and internal work experience opportunities,
We offer a friendly and flexible work environment with full time, part time and casual positions available,
Experience the benefits of working in a central location with easy access to public transport and a great variety of shops nearby,
Westnet values its employees and believes in conducting business ensuring fair, equitable and non-discriminatory employment and operational practices,
We maintain the highest level of safety, health and well being for all employees. Nominated first aid and fire wardens receive regular, comprehensive training,
As an employee of Westnet you have the opportunity to join the social club and become involved in the many activities arranged throughout the year,
An opportunity to give back to the community through our casual dress charity days every week, company participation in a number of charity events and sharing in over 150 World Vision children from around the world.