The Telecommunications Industry Ombudsman is a free and independent dispute resolution service for consumers and small businesses that have not been able to resolve a problem with their telecommunications or internet service provider.
We are an alternative dispute resolution scheme, offering people a speedy and efficient way of resolving a dispute without resorting to the courts. We are a not for profit organisation and are independent of the telecommunications industry and government.
The TIO is a small and dynamic organisation based in the Melbourne CBD. Our employees work closely with telecommunications and internet service providers to deliver fair and reasonable outcomes to consumers and small businesses.
We are Australia's largest industry Ombudsman scheme and we offer employees a working environment which allows them to access flexible working arrangements, professional development opportunities, salary sacrifice capabilities, and a generous employee benefits program. For more information on the TIO and what it is like to work for us please visit our website at
www.tio.com.au .
